BUILDERS BAGS ARE FOR LOCAL DELIVERIES ONLY WITHIN A 30 MILE RADIUS OF DE13 8RE

LOCAL DELIVERIES ARE USUALLY DELIVERED BY OURSELVES BUT SOMETIMES DUE TO BUSY PERIODS WE MAY CHOOSE TO SEND ON PALLET NETWORK BUT WE WILL ADVISE WHEN BOOKING YOUR DELIVERY IN.

COURIER DELIVERIES FOR THE SMALLER ITEMS USUALLY TAKE BETWEEN 1-3 DAYS.

ACCESS TO PROPERTY

Deliveries are normally kerbside only. Delivery onto the property is at the discretion of the driver.
Standard deliveries are done on an 18 tonne vehicle measuring 2.8m wide x 4m high x 11m long (including the tail lift) The delivery onto the property will be done on a pallet pump truck if possible and at the discretion of the driver.

RESTRICTED ACCESS

The use of restricted access vehicles, is to make delivery to the kerbside of the property – NOT onto the property. (Please note that sometimes it will be a 12 tonne vehicle depending on vehicle availability). The delivery depot reserves the right to assess the road access to the kerbside of the property and supply a vehicle they deem appropriate.
Vehicles have ‘curtain sides’ which are susceptible to tears from encroaching trees and shrubs.
Please note that overhanging branches need to be taken into account for restricted access.

RESTRICTED ACCESS VEHICLE LOAD

Please note that the maximum delivery on a restricted access vehicle is 780KG . Larger orders will be despatched on an 18 tonne vehicle.
Vehicle size is approximately 2.8m wide x 3.4m high x 7.5m length (9.3 with tail lift) – about the size of a refuse vehicle with a crusher.

All vehicles require a level surface for unloading – all wheels must be on the ground and level to operate the tail lift.

The pallet pump truck has very small wheels and cannot move on these surfaces as the wheels get trapped when they sink into the soft surfaces

The pallet truck cannot be controlled on slopes due to the weight on the pallet. Pushing almost 1 tonne up a slight gradient is not possible for 1 man.

NO GRASS OR SOFT GROUND

NO SLOPES AS NOT ALL HAULIERS OPERATE MOTORISED PUMP TRUCKS

NO GRAVEL REGARDLESS HOW SOLID THE GROUND IS UNDERNEATH

NO LIPS OR DIPS

SOME DELIVERIES CAN TAKE BETWEEN 2-5 DAYS DEPENDING ON LOCATION AND WILL BE BETWEEN 8AM-6PM WE CANNOT GIVE A TIME OF DELIVERY SO PLEASE ENSURE SOMEONE IS AVAILABLE TO TAKE DELIVERY OR LEAVE INSTRUCTIONS.
IF YOU WISH TO BOOK A MORNING OR AFTERNOON SLOT OR SPECIFIC DAY FOR DELIVERY THERE IS A SURCHARGE OF £50.00 AS THIS IS OUT OF OUR CONTROL.